Long waits, frustrated patients, and overburdened staff—these scenarios plague clinics without efficient scheduling systems. Running a clinic demands more than just good healthcare; managing patient ...

Appropriate use of provider scheduling tools yields dramatic results across a practice, including improved provider utilization, better patient access, reduction in administrative burden, and faster ...

Consumers can get same-day service in nearly every industry, but that kind of prompt action has not always been available in healthcare outside of emergencies. That’s changing with the growth of ...

All care locations in MercyOne Central Iowa’s region, including Des Moines, are continuing to take patient appointments even as the health system struggles with an unspecified IT security breach ...

Baptist Health Care has combined two strategies – revenue cycle automation and patient engagement – to attract and retain patients in a competitive Florida market. Two of the largest competitors for ...

A program that automates patient schedules has made a difference for one Massachusetts multispecialty practice. Last year, Valley Medical Group, an 86-physician practice in Amherst, adopted an ...

From a patient's point of view, they want to see their doctor, or perhaps even any doctor or other members of their coverage team, in a way that is convenient for them, at a time that is convenient ...

Health systems are digitizing many of their processes to improve operations and become more consumer-friendly, but health leaders sometimes miss a key piece of the puzzle: the call center. The manual ...

Outpatient oncology clinics face substantial challenges in coordinating high volumes of treatments with limited resources. The optimisation of patient flow and appointment scheduling is critical to ...

A method performed with a patient scheduling system by processing circuitry in a scheduling server located across a first connection to the Internet from a healthcare provider to forecast time of ...